FREQUENTLY ASKED QUESTIONS
Do you have a question? Feel free to email us at firstname.lastname@example.org
HOW DO I GET STARTED?
Please click here to fill out this form and we will be in touch regarding teacher availability and scheduling.
HOW MUCH DO LESSONS COST?
The price depends on the lesson length. Please contact us for more details.
HOW OFTEN AND HOW LONG ARE LESSONS?
Lessons are year-round and continue throughout the summer break from June-August. During the school year lessons must be scheduled weekly on the same day/time for consistency and to reserve your time slot with your teacher. Summer lessons may be given at different times/days from those given during the school year subject to teacher availability. For extended travel absences in the summer, students may take up to four weeks off tuition-free.
For in-home lessons 30 min lessons are available as long as two or more students will be taking back-to-back lessons in the same household. We have a 45-minute minimum per household visit. Because our lessons are in-home, this is our only means of ensuring that our teachers are teaching more than they’re driving. That said, our teachers are experts at keeping lessons well-paced, diverse, and fun, and our students generally do just fine with the time frame.
WHERE ARE THE LESSONS?
We offer two options for lessons:
1) In home - Soulfege Music Studio Teachers travel to the homes of the students to conduct the lesson making it super convenient for busy parents and children. The rate is slightly higher for this option.
2) In Studio - Students go to the teacher’s home studio. This option is only available with select teachers, please inquire about this option if interested.
WHAT AREAS DO YOU SERVE?
We have teachers available in Arlington, McLean, Falls Church, Annandale, Springfield, Bethesda, Chevy Chase, Silver Spring and some parts of NW DC. Please contact us to ask about your specific location if you do not see it listed.
DO YOU OFFER TRIAL LESSONS?
Due to the popularity of our teachers, we do not offer trial lessons but if for any reason your first lesson does not meet your expectations, you may ask for another teacher or a full refund on your remaining (unused) lessons.
WE HAVE TO CANCEL A LESSON, WHAT IS YOUR MAKE-UP POLICY?
Please contact your teacher as soon as you know the lesson needs to be cancelled. 24 hours notice is required (except for emergency situations) in order to qualify for a make-up lesson. Your teacher will do their best to reschedule a missed lesson at a mutually convenient time. A make up lesson can be scheduled anytime before the current school year ends. Each student will be allowed a maximum of 4 canceled/rescheduled lessons per school year.
OUR TEACHER NEEDS TO CANCEL A LESSON, WHAT IS YOUR POLICY?
Your teacher will adhere to the same 24-hour notice policy and will reschedule the missed lesson per their availability. If challenges arise in scheduling a make up, we offer Skype/Facetime lessons as well as pre-recorded video lessons as an alternative.
CAN I GET A REFUND OR CREDIT TOWARDS THE NEXT MONTH?
There are no refunds/credits for missed classes. Instead, a make-up lesson can be scheduled. Please refer to our full policy guide for further information.
CAN I PAY "PER LESSON"?
No, our tuition is a monthly fee that remains the same regardless of the number of lessons in a given month.
I AM NOT ABLE TO ATTEND ALL SUMMER LESSONS; WILL MY TUITION BE PRO-RATED?
For extended travel absences in the summer, students may take up to four weeks off tuition-free. Each additional week will be charged at the usual rate to reserve the student's spot. Contact us if there are any extenuating circumstances.
CAN I TAKE THE ENTIRE SUMMER OFF?
Taking the entire summer from lessons is not recommended as students lose momentum and progress. We cannot reserve unpaid lesson times and cannot guarantee openings when you return. There will be a re-enrollment fee (in addition to the annual fee) for students who take the entire summer off. Contact us if there are any extenuating circumstances.
CAN I PAY THE TEACHER DIRECTLY?
No, our teachers are not responsible for collecting payments. The tuition must be remitted to Soulfege Music Studio via the various payment methods.
WHERE DOES MY TUITION GO?
Please click here for a detailed explanation regarding what is in included in your tuition.
WHAT IS NEEDED FOR THE FIRST LESSON?
Before your first lesson, your teacher will be in touch to let you know if there are
any specific method books or supplies that are required. Essentials like a pencil and
notebook are great to have on hand so your teacher can write down weekly assignments
and notes for the student. After meeting with your teacher the first time, he/she
may suggest additional books or supplies. For beginning piano & string instruments
you will be given a list of recommended instruments for purchase/rent.
WHAT QUALIFICATIONS DO YOUR TEACHERS HAVE?
All Soulfege Music Studio teachers are exceptionally talented musicians who are passionate about music and teaching. All teachers have music degrees or equivalent experience and a minimum 4 years teaching experience prior to joining our company. We have an extensive interview process to ensure our teachers values align with that of our studio. All our teachers pass a strict background check prior to being hired.
WHAT INSTRUMENTS DO YOU TEACH?
We currently offer lessons in cello, drums, guitar, percussion, piano, trumpet, ukulele, viola, violin, & voice.
HOW AM I MATCHED WITH A TEACHER?
We match an instructor with a student based on the following:
Age, goals and prior experience
The instrument you want to learn
Your preferred lesson schedule/availability
CAN I HAVE MY LESSONS SCHEDULED ON A WEEKEND?
Yes, in certain areas we have instructors who teach on weekends, so please contact us to inquire about availability in your area.
CAN I TAKE LESSONS ON MORE THAN ONE INSTRUMENT?
Yes, of course. We have a lot of teachers who teach more than one instrument. If their availability matches your schedule and instrument choice, you can book your lessons with the same instructor; otherwise, you can always arrange for lessons with two different teachers.
MY FRIEND'S CHILD IS TAKING LESSONS WITH ONE OF YOUR TEACHERS. CAN MY CHILD ALSO LEARN FROM THE SAME TEACHER?
If the instructor serves the area where you live and has availability that fits your schedule, we will be happy to match you with him/her.
MY CURRENT SCHEDULE DOESN'T WORK OUT ANYMORE. WHOM SHOULD I CONTACT?
Please contact your teacher or call/email us if you need to change your lesson day or/and time. We will do our best to accommodate your new schedule.
DO YOU OFFER ANY PERFORMANCE OPPORTUNITIES FOR THE STUDENTS?
Yes, all students will have a chance to play in our formal recitals at least twice a year (in winter and spring).
ARE THE RECITALS MANDATORY?
No, although we highly encourage all students regardless of their age or level to participate. It is for their benefit to take advantage of the performance opportunity.
WHAT IS THE BEST AGE FOR MY CHILD TO START MUSIC LESSONS?
The best time to start lessons will be different for each child, but a good age is 5.
WHAT IS YOUR TERMINATION POLICY?
If you intend to stop lessons for any reason, 30 days notice is required. This will give your teacher time to wrap up any assignments, discuss how your student(s) can continue to pursue their musical goals and inform prospective students there is an opening available. Without 30 days notice, you will be charged a cancellation penalty of one month’s lesson fees.